Online Reputation Management Case Study

Written by  on March 9, 2018 

Online Reputation Management Case Study Hasta Muerte Coffee

starting 3-9-18

Keeping track of yelp account to see what/how viral news affects yelps filters.

Currently 3-9-18 12pm est 86 live reviews 2 stars Yelp PR notification is live

89 filtered reviews and 39 removed reviews. For the 39 removed reviews, it appears

there was another news mention on 2-28-18 that caused negative press.

Article going viral

Coffee Shop in Oakland Refuses to Serve Police Officers

Online Reputation Management Case Study

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